Privacy Policy
Clear privacy terms for local software and web flows.
Reset operations run locally, but checkout, support, and download verification still involve limited web processing.
Last updated: March 2026
Overview
Onyx Pro is a paid desktop utility for resetting trial-related state in supported AI IDEs. The reset workflow runs locally on your machine, but the website and support flows still process limited information needed for checkout, downloads, support, and abuse prevention.
What the desktop app processes locally
When you use Onyx Pro to apply a reset, the reset work happens on your machine. Your local project files and prompts are not uploaded by the reset workflow for processing. Applying a reset can modify local application data, sign-in state, and onboarding-related state for the selected IDE.
Checkout and payments
Purchases are processed through Stripe. When you buy a plan, Stripe receives the billing and payment information required to complete the transaction. We do not store full payment card details on our servers.
Downloads and abuse prevention
The download flow uses hCaptcha and one-time download tokens to limit abuse. Those services may receive technical information such as your IP address and browser details as part of normal verification and download delivery.
Contact and support
If you use the contact form, your name, email address, and message are sent through Formspree so they can be delivered to our support inbox. If you contact us by Discord or email, those platforms will also process the information you provide through them.
License and account verification
Some support or license flows may involve Discord account verification. If you choose to use those flows, Discord processes the account information needed for the verification interaction under Discord's own policies.
Analytics and tracking
We do not knowingly run behavioral analytics, session replay, or ad tracking scripts on the website. Standard server, CDN, payment, and anti-abuse services may still create technical logs needed to operate and secure the service.
Third-party services
Relevant third-party processors include Stripe for payments, hCaptcha for abuse prevention, Formspree for contact form delivery, and Discord for community or verification flows. Their handling of your data is governed by their own privacy terms in addition to ours.
Contact
If you have questions about this policy or want us to review a privacy concern, use the contact details on the Contact page and include enough context for us to help.